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We at Sebastiano's have compiled a list of the questions we
hear the most.
We hope that this page will help you through all the planning that is necessary.
Just click on a question for the answer.
HOW MUCH TIME IN
ADVANCE IS NEEDED TO PLACE AN ORDER?
HOW MUCH DEPOSIT DO I HAVE TO LEAVE WHEN MY
ORDER IS PLACED?
HOW CAN I BE SURE I WILL HAVE ENOUGH FOOD?
WHAT IS THE DIFFERENCE BETWEEN THE
"HOT" AND "DELUXE HOT" SMORGASBORDS?
WHAT IS THE PAYMENT PROCEDURE?
WHAT ABOUT EQUIPMENT DEPOSITS?
HOW MUCH GRATUITY IS EXPECTED FOR THE WAIT STAFF?
WHAT ARE DELIVERY REQUIREMENTS?
CAN I BE SURE THE FOOD IS FRESH?
HOW MANY GUESTS DO TRAYS OF FOOD FEED?
DO CHILDREN COUNT AS A FULL GUEST?
WHEN ARE TENTS, TABLES AND CHAIRS DELIVERED?
WHAT IS THE DELIVERY AREA WE COVER?
IS THERE A CHARGE FOR A PARTY CONSULTATION
WITH A SEBASTIANO'S REPRESENTATIVE?
HOW MUCH TIME IN
ADVANCE IS NEEDED TO PLACE AN ORDER?
Generally Speaking,
Cold platters or party hero's orders should be placed 2-3 days in advance.
Hot smorgasbord package orders should be placed 1-2 weeks prior to party date.
A La Carte (Individual Trays) orders should be placed 2-3 days in advance.
Sebastiano's can also try and fill your order in case of
emergency situations. Next day basis orders are extremely difficult to
prepare but rest assured, we will do everything possible to fill your order
promptly.
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HOW MUCH DEPOSIT DO
I HAVE TO LEAVE WHEN MY ORDER IS PLACED?
In most cases, a 25% deposit is required when you place a new
order.
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HOW CAN I BE SURE I WILL HAVE ENOUGH FOOD?
When you order a Catering Package such as Deluxe
Hot Smorgasbord, you are ordering by the PERSON. As long as you tell
us how many people will be attending, we guarantee that you will have enough
food for the amount of people you ordered for.
If you are ordering A La Carte
(Individual Trays), you are ordering food that will generally feed a specified
amount of people, and that number will vary from dish to dish. For more
information on how many people A La Carte trays will feed, please see "How
many guests do Trays Feed" section.
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WHAT IS THE DIFFERENCE BETWEEN THE
"HOT SMORGASBORD" AND THE "DELUXE HOT SMORGASBORD"?
The only difference between the the two packages, is the
"Deluxe" Hot Smorgasbord contains veal, seafood and special pasta
choices.
Please Note: On the Deluxe Hot Smorgasbord we can
also prepare any specialty dish you request. It does not have to be listed
on the menu.
This is the only difference between the two packages. All other items
included are identical. You can be assured of Sebastiano's quality on all
food catered by us.
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WHAT IS THE PAYMENT
PROCEDURE?
All hot smorgasbord packages must be paid in full 2 days prior
to delivery date.
All pick-up orders can be paid at time of pick-up.
All payments must be made in Cash, Certified Check, Money Order or Credit Card
(see below).
Personal checks will not be accepted unless payment is made 2 weeks prior to
party date.
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WHAT ABOUT EQUIPMENT DEPOSITS?
Equipment deposits are required for racks and coffee urns.
This deposit will be refunded in FULL when all equipment is returned in good
& clean condition.
NO equipment deposit is necessary if you have Wait Staff
personnel provided by us.
Amounts of deposit required:
Racks (Chafing Stands) $5.00 each
Coffee
Urns
$75.00 each
Hot Dog
Cart
$150.00 each
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HOW MUCH GRATUITY IS EXPECTED FOR THE WAIT STAFF?
Just like a restaurant wait staff, a gratuity of any kind is
greatly appreciated but not mandatory.
Generally speaking, if you are satisfied with the service given, a $10-$20 per
server is the industry average on a whole.
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WHAT ARE DELIVERY REQUIREMENTS?
Usually, only hot food orders of $500.00 or more can be
delivered. All our food
is delivered piping hot in our fleet of custom fitted vehicles, ready for
immediate consumption. Our delivery personnel will set up everything for
you.
Please Note:
Due to extreme volume of business in the months of:
December, April, May, June, July, and August, our delivery requirements may change.
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CAN I BE SURE THE FOOD IS FRESH?
ALL of our custom dishes are prepared fresh for each individual occasion.
We only use the freshest & finest ingredients to ensure your complete
satisfaction.
NO FOOD IS EVER FROZEN OR DEFROSTED!
For more information, please visit our About
Us page.
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HOW MANY GUESTS DO TRAYS OF FOOD FEED?
This may vary with the selections you choose to have at your
occasion.
The rule of thumb is:
ONE HALF TRAY SERVES 5-7 PEOPLE
ONE FULL TRAY SERVES 10-12 PEOPLE
Since there are so many variables, a Sebastiano's representative
will always be available to assist you in making sure you have the
"Right" amount of food at your affair.
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DO CHILDREN COUNT AS A FULL GUEST?
Children ages 2-6 are usually counted on a Three to One ratio.
Children ages 6-14 are usually counted on a Two to One ratio.
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WHEN ARE TENTS, TABLES AND CHAIRS DELIVERED?
Depending on your date/time/location of your party, the Tents,
Chairs or Tables will be delivered the day before or early morning of your
affair.
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WHAT IS THE DELIVERY AREA WE COVER?
Sebastiano's covers the entire Long Island, New York area.
Events outside this area are subject to additional delivery charges.
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IS THERE A CHARGE FOR A PARTY CONSULTATION
WITH A SEBASTIANO'S REPRESENTATIVE?
NO.
There is never a charge for talking with us. Just call or
E-Mail us and a Sebastiano's representative will be happy to consult you on your
special event.
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